Support Policy



FREE INSTALLATION:

Once the purchase is completed and server credentials provided, we'll install our Script in your server at free of cost.


FREE SUBMISSION:

We'll submit Apps in both App store & Play store if you provide us your Developer accounts with your Own logo & Banner image.


FREE BUG SUPPORT:

We always work to deliver high quality bug free products to our Clients. In case, any critical bugs found in Real time, We'll work on it immediately without charging any additional cost. And also we'll fix those Bugs in upcoming future updates.


APP REJECTION SUPPORT:

We'll ensure that your app does not get rejected for any technical reason at all. If any rejection happens in Play store and App store we will try our best to assist and get Approved without re-rejections.


FREE TECHNICAL SUPPORT:

Our expert team will assist you for registration of accounts on any 3rd party sites like SMS Gateway, Payment Gateway, Server, etc. But Our Support doesn't covers any Local Machine configurations. And also our Support get aborted if You/ Your Team perform any Customisation works.


FREE WHITE LABELING:

It is important for it to have your logo and company name everywhere. So Our product name will be removed and get replaced with yours.


SUPPORT EXTENSION:

If you like to Continue / Extend Support period after the free Support period get expires it will cost extra. For more details you can contact info@smritsolutions.com